12/18/2009

Why you should buy from a local bike shop...

I recently found this on the terms and conditions page of a on-line discounter of bicycles, parts and accessories (typos corrected)...

Returns & Order Cancellations: In trying to keep our prices low, we do not accept any returns for any reason. We don't want your items back, that's why we sold it to you. Please confirm that you know you want before you order it. If you have any doubt about what you are ordering, do not place an order. You may contact us for pre-sales information about any item if you need more clarifications before you buy it. If you accidentally placed an order and we have not processed it yet, we will gladly cancel the order and refund your moneys. Once an order has been processed you cannot receive a refund for any reason.

Warranties:If you buy something and it breaks, don't complain to us because we didn't make it. Please contact the manufacturer of the item for all warranty questions. We only stock and sell items we believe in and try to carry only the very best items, but sometimes even the best stuff breaks. Please let us know if you are unhappy with a specific item as we would like to know, but please direct all warrant claims directly to the manufacturer of the item.

Wow! I guess that's why stuff is discounted, because they have NO customer service. Buyer beware of any retailer that says up front that they won't help no matter what!